Matching of georeferenced booking data and GPS Signals with country intelligence. The software enables Risk Managers to contact persons who might be affected by an incident.
Booking Data All travel bookings such as Flight and Hotel etc. including traveller profiles is provided to the traXess Data Connector. This serves as basis for duty of care services.
Locating clients The client’s location is accessible at any time and by running a report with use case specific criteria, a group of people can be identified for taking further actions.
Georeferencing Coordinates are either received directly from the mobile device that is sending GPS Signales, from IATA or generated by the Sentinel from the address of a location.
Contacting clients Located clients can be contacted by sending case specific messages as bulk notifications via email, SMS or with Text to Voice Messages.
Country Information The information chosen by clients are continuously updated and stored in the database. The information chosen by clients are continuously updated and stored in the database. The information is parameterized and categorized in segments. In addition, the information contains a risk rating that is triggering services.
Receipt Confirmations from clients After locating one or a group of clients, risk managers can choose from several templates which is steering the type of requested response that is monitored.
News Messages The latest news is imported in real-time. The information is categorized, contains a risk assessment including risk level, impact radius of the incident and finally, coordinates. The impact radius serves for identifying clients that might be affected while others are applied for filtering notifications.
Access to Security News Risk managers can access to the latest security news that are provided by risk management experts. Based on this news, recommendations can be provided to clients to promote appropriate behaviour.
Locating and contacting clients The traXess Sentinel provides various reports that help risk managers to locate or contact clients with a few clicks. By sending a request, risk manager obtains client’s status. An alert function is available that notifies the risk manager if a client is in danger.
Alert Function The traXess Sentinel is providing a service to alert predefined recipients if any person is in the impact radius of an incident.
How the traXess Sentinel works.
The software is combining data from various source systems with country intelligence stored on our servers, to make it available to managers via web interface.
Consolidating of Country Intelligence Information Categorized country information and any current reports, including risk assessments, priority level, coordinates and impact radius, are integrated into the system.
Import of Booking Data Any booking information processed by the traXess booking consolidator is made available in the Sentinel. The information contains both the booking and the traveller’s contact information.
Referencing of places with geographic coordinates Data from airports, hotels, car rentals and railway stations are imported with geographic coordinates from IATA. Where these are missing, the system generates them using the address of the location and Open Street Map.
Logic for locating people Bookings are assigned to known locations that contain geographic coordinates. The booking contains the person’s as well as a time reference. By combining this information, it identifies the person’s location on a time line. This information is enhanced by the Sentinel with additional rules such as a person is at least one and a half hours before departure time at the airport. Between departure and arrival date, the person is on the plane. Finally, a GPS Signal is overruling any other information.
Logic for sending alert messages The impacted area is defined by the impact radius. The traXess Sentinel is validating whether any bookings are available in the area. If yes, the person to the booking is identified. A trigger is then initiating an alert message informing the pre-defined recipients about the incident and is listing all people that have been identified.
Report Generator The traXess Sentinel provides sophisticated search functions for selecting people by applying a wide range of search criteria. To make it user-friendly, predefined searches that support the various use cases were set-up that are accessing the whole database. Once the persons have been identified, a contact function is enabling to send information or confirmation requests to the target group. The response of any requests is tracked by the system and this is made available to risk managers.